Special Features

Guests who have not used all of their stay credits can carry the cash value over to future stays at any of Palace Resorts' five oceanfront properties. In addition, guests can now gift the accumulated cash value of resort credits to friends or family members who plan to visit Palace Resorts in the future. Resort credits are redeemable two weeks after the transferring party's stay at any Palace Resorts property, and the remaining cash value of the resort credit is redeemable up to 12 months after the initial stay. Credit is transferable only once to a single guest.

Stay at one resort, play at all Palace Resorts.

As a Palace Resorts guest, you can enjoy the facilities and services, including restaurants, bars, activities and entertainment of other Palace Resorts in Cancun, Cozumel and the Riviera Maya. *(Transportation is included only for the Beach and Moon Palace.)

The Sun Palace Cancun Mexico is the best!

$1500 RESORT CREDITS EXTENDED UNTIL 2023 Palace Resorts is pleased to offer up to $1500 in resort credits, making a stay at Palace Resorts the most complete vacation getaway at any resort in Mexico. Book a 5-8 night stay and receive up to $1500 in resort credits per room/per stay, $750 in resort credits per room with a 4 night stay or $500 in resort credits per room with a 3 night stay. ($2000 resort credits with 9-11 nights; $2500 resort credits with 12+ nights).

Special features include free long distance calls from your room within Mexico and to the U.S. and Canada, complimentary honeymoon amenities, new family rooms and exclusive adult concierge level. As a Palace Resorts guest, you can enjoy the facilities and services including restaurants, bars, activities and entertainment at other Palace Resorts in Cancun, Cozumel and the Riviera Maya. (Transportation is included for Moon and Sun Palaces only.)


This mega-resort has EVERYTHING for singles, couples and families with children and groups!  Moon Palace has been awarded the Gold Key Award and Golf Platter Award by M & C (Meetings & Conventions) magazine for excellence in serving the meetings industry. You'll find exceptional spa facilities, a Jack Nicklaus golf course and one of the largest and most beautiful pool complexes in the Caribbean. Book your room with free golf green fees included INSTEAD of receiving resort credits. Guests staying in a two-bedroom golf course view suite or junior golf course view suite receive complimentary use of a golf cart during their stay.

dolmen indoor pool

Optional golf/spa package available.

Includes one round of golf or spa treatment per adult, per night, transportation to and from the courses (Riviera Cancun Golf & Resorts Club and Moon Spa & Golf Club), beverages, snacks and shared golf cart.

NEW ! Jack Nicklaus Golf Academy

Palace Resorts takes golf to the next level by offering the Jack Nicklaus Academy of Golf at its two golf courses located at Riviera Cancun Golf & Resorts and Moon Spa & Golf Club in Cancun. The academies give guests the opportunity to improve their game, regardless of their level. Students can learn first-hand Jack Nicklaus' techniques and playing philosophy under the guidance of certified instructors and with state-of-the-art technology built in.

Use up to $1,500 in resort credit for select Golf School programs.

(Individual and private lessons/sessions are not available with resort credit).

Perfect Palace weddings for all faiths.

In addition to symbolic, Christian and Catholic ceremonies, Palace Resorts now offers a wider variety of wedding ceremonies, including those of the Jewish faith. As part of the brand's unique and exclusive offerings, Palace Resorts provides couples with inspired and personalized wedding collections that perfectly blend faiths and reflect each individual's traditions and lifestyle.

Palace Resorts now has the ability to broadcast weddings online. The hotel's progressive system allows friends and family who can't make it to Mexico for the big day to be a part of this extraordinary moment in your life.

Palace Resorts Mobile Application

Palace Resorts is proud to announce the development of its first official mobile app, allowing for greater awareness between guests and the brand's popular $1500 Resort Credit promotion. The easy-to-navigate app offers details on some of the spectacular promotions being offered at Palace Resorts, as well as a comprehensive summary of current events taking place at each of the brand's sevn properties, allowing guests to make informed choices about their vacation experiences.

The Palace Resorts app contains features designed to enhance guests' vacation experience and provide detailed information on all the benefits associated with the unparalleled vacation credit promotion. The app is divided into different sections, including weddings, golf, upgrades, tours, spa and salon, select items and special dinners.

Through the app, guests will not only be able to check the status of all their transactions, but also their stay credit balance. In addition, the app offers a complete list of products and services included in this promotion, which will vary by property. Each individual offer listed includes a description, cost, recommendations, photo gallery, video and FAQs. Once an activity is booked and paid for through resort or room credit, the app allows guests to get a calendar of all scheduled activities by date and time.


The custom mobile app is now available for free download at the iTunes Apple Store for Mac devices, the Android Play Store for Android devices, and at for other devices.

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